• Can I fund my soundmoney® account with precious metals I already own?

  Yes! Members are now able to deposit eligible .999 fine gold or silver that you already own and receive: • Free vault storage and insurance, and • Instant liquidity through your Sound Money Wallet (sell-back capability) To request a deposit, click on the "Deposit" tab in your account and read through the Terms and Conditions.Popular

• Does SoundMoney® keep enough physical metal on hand to send me my silver or

  Absolutely. We maintain a strict 1:1 ratio of physical metal to digital holdings. This means that for every ounce of gold or silver appearing on a member’s dashboard, there is an equivalent, physical ounce securely stored and accounted for at VaultMAX. How We Ensure Your Trust: 100% Physical Backing: Unlike "paper gold" or some ETFs, our system is designed so that every digital representation is fully redeemable as physical specie or bullion. Independent 3rd Party Audits:Popular

• Is there a limit on how much metal I can store in the vault?

  There are currently no limits on how much metal you can store in the vault.Popular

• Do I own my metal, and do you store it?

  The metal you purchase is yours free and clear. It is held in the vault until you take physical possession of it or liquidate it back to cash.Some readers

• What type of security protects my assets?

  When it comes to your most valuable possessions, you can't afford to take any chances. That's why our secure storage services offer a comprehensive approach to protection, including 24/7 surveillance, biometric access, and weekly 3rd-party audits to ensure your holdings are present and safe. Rest easy knowing your assets are in good hands.Some readers

• Are there storage fees?

  No. Yes, you read that right-there are no storage fees!Some readers

• How is my metal protected?

  The metal on your ledger is stored in class 3 private vaults which are insured and have weekly 3rd party audits to ensure your holdings are present and safe.Some readers

• How do I send metals that are in my possession to VaultMax?

  To get started, click on the "Deposits" tab in your Soundmoney account. Then, click on the green "create deposit" button. Please read all of the Terms and Conditions before agreeing to them. You will select the asset that you want to deposit into the Vault and enter the number of ounces and follow the prompts to initiate the deposit.Few readers

• Are there limits on the insurance for my assets?

  No. There are currently no specific "per-user" limits on the insurance coverage for your gold and silver holdings. SoundMoney® facilitates the purchase and sale of your metals, while all physical assets are securely held on your behalf by VaultMAX, a premier third-party private vaulting facility. To ensure the highest level of protection, our storage and insurance structure includes: Third-Party Custody: Your physical metals are stored at VaultMAX, a secure, private faciliFew readers

• Where is VaultMax located?

  VaultMax headquarters are in Idaho. They have storage locations in Idaho, Texas, and Nevada.Few readers

• How do new SoundMoney members upgrade to unlimited storage?

  As you approach the storage limits of the basic plan ($500), you will be prompted on the dashboard with a link to upgrade your account. You may also upgrade your account at any time by following these steps: Log in to your SoundMoney account. Navigate to the Settings tab. Select Account Information. Scroll to the bottom of the page, where you will find a button that says 'Upgrade'. Once you click upgrade and complete the one-time $199 fee, your account status will be upFew readers

• Can I transfer my metal between asset classes?

  There is no direct 'transfer' or 'swap' feature in SoundMoney to move value between different metals or asset classes. This includes moving between metals (e.g., Silver to Gold) or between forms of the same metal (e.g., 100 oz Silver Bars to 1 oz Silver Eagles). If you need to transfer your assets anyways, the possible way to do so would be the following: Sell the amount of metal you want to move into your 'Buying Power.' Buy the new metal class using those funds. Note: PleasFew readers

• How often is metal in the Vault audited?

  Every month, the physical metal in our partner vaults (like VaultMax) undergoes regular independent third-party audits. These auditors physically count the bars and coins to ensure the total weight in the vault perfectly matches the digital ledgers on the SoundMoney platform. You can view the most recent VaultMax statements and audit summary directly by going to 'Settings' and then to 'VaultMax Statements.'Few readers