• Are the metals in soundmoney® fully insured?

  Yes, all metals kept in the vault are fully insured.Few readers

• My loved one passed away. How do I access their account?

  If you are reading this, we are sorry for your loss. In order to access your loved one's account, please do the following: Email a copy of the death certificate, a copy of your Power of Attorney or Will, and a copy of your driver's license to support@sound.money. Once we have received the necessary documents, we will transfer the account over to you. You may then choose what to do with any remaining funds in the account.Few readers

• When will my shipment arrive?

  Once your metals have been processed and dispatched from our vaulting facility (typically within 48 business hours), the delivery timeline is managed by our logistics partner, FedEx. While SoundMoney facilitates (via VaultMax) the secure packaging and hand-off, FedEx is responsible for the transit and final delivery of your package. Please keep the following in mind: Tracking Information: As soon as your order is scanned into the FedEx system, you will receive a tracking number viaFew readers

• Does my shipment require a signature upon arrival?

  Yes. For the protection of your assets, SoundMoney requires a signature on delivery for all physical disbursements. Because these packages contain high-value precious metals, they cannot be left unattended on porches or in unsecured mailboxes.Few readers