• Why can’t New York residents participate in the Metal Bonus (referral) program?

  New York has state-specific laws and compliance requirements that apply to referral and incentive programs like ours. To keep the program compliant and consistent, the SoundMoney Metal Bonus Program is not available to New York residents at this time and is void where prohibited. This restriction applies only to the referral/Metal Bonus program—New York residents can still use SoundMoney for purchases and all standard features.Few readers

• Can I sign up for the ambassador program if I don't have a Tax ID?

  To comply with IRS reporting requirements, a valid Taxpayer Identification Number (TIN) is required to participate in the Ambassador program and receive rewards. For U.S. Residents: This is typically your Social Security Number (SSN) or an Employer Identification Number (EIN) if you are signing up as a business. For Non-U.S. Residents: You will need to provide your local Foreign Tax ID and complete a W-8BEN form. Because Ambassador rewards (the 1% metal and $100Few readers

• How do I become an Ambassador?

  Becoming an Ambassador allows you to share SoundMoney and earn rewards. To set up your account and generate your personal referral link, follow these steps: Navigate to Settings: Log in and open your account settings. Select Ambassador: Click on the 'Ambassador' tab within the settings menu. Complete the Setup: Follow the on-screen prompts to activate your Ambassador status. Share Your Link: Once activated, your unique referral link will appear in this section forFew readers

• Is there a limit to how many people I can refer or how much gold I can earn?

  There is currently no limit to the number of people you can refer to SoundMoney, nor is there a cap on the total rewards you can earn. As an Ambassador, your earning potential scales directly with your network. Whether you refer 5 people or 500, you will continue to receive the 1% in-kind metal reward on their qualifying purchases and the $100 gold reward for every referral who upgrades to the Unlimited storage tier. It is a truly uncapped opportunity to grow your physical holdings.Few readers

• If I refer someone, do I get the 1% reward on every purchase they ever make?

  Yes! As part of the Ambassador program, you earn a 1% Metal Purchase Reward on all qualifying purchases made by your direct referrals. There is currently no expiration date on this reward; as long as they continue to build their stack, you continue to receive your 1% credit in 'in-kind' metal (gold or silver) once their transactions settle.Few readers

• Will I be notified if someone joins using my Ambassador link?

  You will not receive an automated email or text notification when someone signs up using your link. However, you can monitor your growth in real-time through your dashboard: Navigate to Settings. Select Ambassador. Here, you will find a comprehensive list of everyone who has joined using your referral link, along with their current account status and any rewards generated.Few readers

• Do I have to verify my account before I become an ambassador?

  No, you do not have to complete the full identity verification (KYC) process before you sign up as an Ambassador and get your link. You can navigate to the Ambassador tab and set up your profile right away. However, there is one critical step you must complete to activate your Ambassador status: Tax ID Submission: You are required to enter your Social Security Number (SSN) or Tax ID during the Ambassador signup. This is necessary because the rewards you earn (like the 1% metFew readers

• What happens to my rewards if my referral cancels their order or their bank payment fails?

  To ensure the integrity of the program, rewards are only finalized once a referral’s payment has successfully settled (typically 3–5 business days). If a referral cancels their order before it clears, or if their bank payment fails (e.g., NSF/Insufficient Funds), the pending reward will be voided or removed from your balance. We only issue rewards on completed, successful transactions. If you notice a reward has disappeared from your 'Pending' list, it is usually because the underlying transFew readers

• Do I get the 1% reward if my referral has a free account?

  Yes! As an Ambassador, you earn a 1% in-kind metal reward on the purchases made by any referral who joins through your link, even if they stay on a free account. While the $100 Gold Reward is reserved specifically for referrals who upgrade to the $199 Unlimited tier, the 1% purchase reward applies to all qualifying transactions across your entire referral base.Few readers

• How do I earn rewards with the ambassador program?

  The Ambassador program offers two primary ways to earn rewards in physical metal: $199 Upgrade Reward: When someone you refer upgrades their account to the Unlimited storage tier ($199), you receive a reward paid in gold. The amount is equal to 50% of that upgrade fee (approximately $100 value in gold). 1% Metal Purchase Reward: You earn a 1% reward in 'in-kind' metal (gold or silver) on the qualifying purchases made by your referrals. Note: These rewards are credited to yourFew readers