> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sound.money/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a dormancy fee?

A **dormancy fee** is an administrative charge applied to accounts that have shown no customer-initiated activity for an extended period. Details on dormancy can be found in our [Terms and Conditions](https://res.cloudinary.com/codepress/image/upload/v1764948960/sound-money/website/251203_SOUNDMONEY_USER_AGREEMENT_ENGLISH.pdf)