> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sound.money/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How much is the shipping/insurance fee to send items to my house?

When you choose to take physical possession of your gold or silver, the cost for secure delivery is calculated based on a flat administrative fee plus a percentage of the total value being shipped.
**The standard shipping and insurance fee is: $15.00 (Flat Fee) + 0.5% of the total Asset Value being shipped.**

### How this breaks down:
* **The $15.00 Flat Fee:** Covers the secure handling, discreet packaging, and administrative processing required to move your assets out of **VaultMAX** and into the delivery queue.
* **The 0.5% Insurance Premium:** Covers the cost of comprehensive, "all-risk" insurance during transit. This ensures that your wealth is protected until a signature is obtained at your delivery address.

### Example Calculation:
If you are requesting the shipment of **$2,000 worth of silver**, your fee would be calculated as follows:
* Flat Fee: **$15.00**
* Insurance (0.5% of $2,000): **$10.00**
* **Total Shipping/Insurance Cost: $25.00**

### Important Reminders:
* **Signature Required:** For your protection, all packages require a physical signature upon delivery.
* **Deduction Method:** These fees are paid in metal by liquidating a small fractional portion of metal at the current **Buyback Price** to cover the cost.
* **Whole Units:** Physical disbursements are made in whole unit quantities (e.g., full ounces). Any remaining fractional balances will stay securely in your vaulted account.