> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sound.money/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I deposit metal into my wallet that I did not purchase at SoundMoney?

Yes. SoundMoney offers a **Metal Deposit Program** that lets you add eligible gold and silver you acquired elsewhere to your Wallet.

## **Metal Deposit Program**

**Free Vault Storage + Insurance, Plus Instant Liquidity**

Deposit eligible **.999 fine gold** and **.999 fine silver** you obtained from another dealer, inheritance, etc. After we **receive and verify** your metal, we store it in our vault at **no charge** (storage + insurance) and **credit your SoundMoney Wallet**, giving you instant liquidity through our buy-back.

## **What we accept**
* **Gold:** .999 fine (or higher)
* **Silver:** .999 fine (or higher)

**Not eligible:** jewelry, sterling (.925), silverware, plated items, mixed/unknown purity, and many coins.  If you send items that are ineligible, you will be contacted by our processing team

## **Important: how your deposit is stored**
To standardize custody and enable liquidity:
* Most deposits are **processed into .999 bar format** and stored in your Wallet as a **bar asset**.
* **Silver/Gold Eagles are supported**, but they are stored commingled. If you ever request shipment, you should **not** expect the exact same coins (or the same year) back.

Once your deposit is **received, verified, accepted, and credited**, the transaction is **final** and all proceeds are transferred to he held on your behalf at VaultMAX.

## **Fee / service allocation**
After verification, your Wallet is credited for **verified ounces minus 15%**.
This 15% covers **assay, processing/conversion into bar format, vault handling, and ongoing custody services**.

## **How to send metal to SoundMoney**
1. **Fill out the deposit form** (metal type + ounces) to create a **Pending Deposit**.
2. **Ship your metal** to the address below.
3. **Required:** include your **SoundMoney username** on the label **and** inside the package.

## **Shipping address**
SoundMoney
4021 E 461 N
Rigby, ID 83442
USA

## **Shipping & liability**
Use **tracked shipping** and keep your tracking number. SoundMoney accepts **no liability for inbound shipments until they are received at our facility**.